EMPATHY – An essential skill

Reaching out to people is a skill which is essential for a competent leader. It is empathy which enables a person to know whether they have been successful in their efforts. It is also the ability to emotionally connect and understand what another person is feeling, see things from their perspective and put yourself in their position to feel what they maybe feeling. Empathy allows a person to know whether they have been successful in connecting with the person they are reaching out to.

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